Terms & Conditions

Last Updated: July 2026

Welcome to Bellingen Ayurvedic (“we,” “us,” or “our”), accessible at https://www.bellingenayurvedic.com.au/ and via our checkout hosted on Shopify. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions (“Terms”).

Please read these Terms carefully before accessing or using our online boutique or booking practitioner services.

  1. General Conditions & Health Disclaimer
    General Wellness Goods: The products sold on this website (including Ayurvedic herbs, teas, skincare, and wellness accessories) and the information provided are intended for general health, wellbeing, and educational purposes only.
    Not Medical Advice: Nothing contained on this website is intended to diagnose, treat, cure, or prevent any medical condition or disease. Always consult a qualified general practitioner (GP) or healthcare professional before beginning any new treatment, herbal regimen, or health routine.
    Practitioner Consultations: Services provided by independent or hosted practitioners are subject to their specific clinical intake processes and professional liability standards.
  2. Store & Orders (Shopify Checkout)
    Account & Information: When purchasing items from our Boutique, you agree to provide current, complete, and accurate purchase and account information.
    Pricing & Currency: All prices listed on our website are in **Australian Dollars (AUD)** and include Australian GST where applicable, unless otherwise stated.
    Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product or pricing descriptions, or suspected fraud.
  3. Shipping & Delivery
    Delivery Services:
    We deliver products Australia-wide using standard parcel carriers (e.g., Australia Post). Shipping rates and estimated delivery times are calculated at checkout.
    Dispatch Times: Orders are typically dispatched within 1–3 business days. Delivery dates are estimates and cannot be guaranteed.
    Risk of Loss: Risk of loss and title for items purchased pass to you upon delivery to the carrier.
  4. Returns, Refunds & Guarantees
    Australian Consumer Law:
     Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
    Change of Mind: Due to hygiene and safety standards for wellness, consumable, and body products, we do not accept returns for change of mind once an item has been opened or unsealed. Unopened items may be returned within 14 days of receipt at the customer’s shipping expense.
    Damaged or Faulty Items: If your order arrives damaged or faulty, please contact us within 48 hours at `hello@bellingenayurvedic.com.au` with photos of the damaged packaging and product.
  5. Intellectual Property
    All content on this website—including logos, photography, text, graphics, and design elements—is the property of Bellingen Ayurvedic or used with permission. You may not reproduce, distribute, or exploit any content without express written consent.
  6. Limitation of Liability
    To the maximum extent permitted by law, Bellingen Ayurvedic shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
  7. Governing Law
    These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of NSW.
  8. Contact Information
    If you have any questions regarding these Terms, please contact us:
    Email: hello@bellingenayurvedic.com.au
    Address: 15 Short Street Lane, Bellingen NSW 2454, Australia